Client Services

Complete Services; One Contact

At Direct Marketing Group, we focus on making our clients’ job easier. We recognize that outstanding client support is vital in developing a successful customer/vendor partnership. We strive to exhibit open and timely communication while providing strong marketing intelligence to help steer each project as efficiently as possible.

DMG’s Sales & Client Relations Representatives are consultative resources that are able to clearly articulate the benefits and applications of our strategic and production capabilities. Our sales team understands the importance of return on investment, creativity, efficient production, and reducing our client’s cost per acquisition.

DMG’s Account Managers are not your typical “order takers.” They are considered among the industry’s elite, averaging nearly 20 years of experience and having earned an outstanding reputation for service, proactive innovation, technical knowledge, and overall organizational skills. Backed by a production manager and a team supervisor, DMG’s Account Managers are single points of contact for the entire creative and production process.

Many clients have come to DMG utilizing a supply chain of 5-7 vendors in order to produce their direct mail packages. DMG’s client services structure consolidates that supply chain to a single point of contact – which provides one cohesive line of communication throughout the production process and saves the client significant time per campaign.

Mike Moran

Direct Marketing Group

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